Chief Operations Officer
Roberto Pacheco

Nila Anderson, Executive Administrative Specialist
407-317-3200 extension 200.3980


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The Florida Governor's Sterling Award

The Florida Sterling Council is the sole provider of Florida’s Governor’s Sterling Award. Organizations that aspire to the Baldrige Award must first become role models through their official state program. Recipients are honored at the Annual Sterling Conference.

The Operations Division at OCPS is a recipient of the 2014 Governor's Sterling Award. We are honored to have received a Governor's Sustained Performance Excellence Award in 2017.

2014 Sterling Award Recipient Logo

2017 Governor's Sustained Excellence Award Logo

Sterling is a solution for better operations, cost savings, customer and employee engagement, and results that matter to your bottom line. As a 501(c)3 endorsed by the Governor. They are the only Florida organization sanctioned by the State Alliance group and the Baldrige Performance Excellence Program.

The Florida Sterling Council recognizes performance excellence through the assessment process. They provide training in leadership skills and Lean Six Sigma. Examiner training is also available for qualified individuals.