Orange County Public Schools

https://www.ocps.net/departments/transportation_services/transportation_safety/transportation_f_a_q

https://cdnsm5-ss15.sharpschool.com/UserFiles/Servers/Server_54619/File/Departments/Transportation%20Services/Parent/RO167%20Area%20Manager%20School%20Allocations.pdf

https://www.ocps.net/cms/One.aspx?portalId=54703&pageId=100455

If your address, telephone number, or student information is incorrect, please contact your student's school to have it corrected.

Parents and Guardians should check ELink frequently, as it is updated nightly by our routing software. Changes are more frequent at the start of the school year than after the first six (6) weeks of the school year.

This would indicate that they are not currently on a route. If they are newly registered at a school or moved to a new address, the system may not have updated this information yet. Please allow 3-5 days for changes to take effect.

There may be many reasons why they may not be routed.

Do you reside within 2 miles of the school (under Florida Status 1006.23)? Is your address current with the school?

Was your student not riding the bus for an extended time?

Please contact our call center at 407-317-3800, who can assist you further.

Students are only routed to the home address on file with the school. To get this updated, the school must be informed and update the student's ridership record.

https://www.ocps.net/departments/transportation_services/student_ridership_information

1. An online tutorial video can be accessed by visiting OCPS Parent Tech Tips
2. Reviewing the online LaunchPad Directions This documentation will show you how to register for a LaunchPad account. A LaunchPad account is required to get to Skyward Family Access. Available in Spanish, Portuguese, Haitian Creole, Arabic, Vietnamese
3. Reviewing the online Skyward Family Access Directions
4. Reviewing the Parent Academy Presentation on Skyward Family Access

1. Contact your school initially to assist with access concerns to your OCPS parent portal.
2. In addition, you may visit the OCPS Parent Portal Concerns form

1. Visit ocps.net/departments/transportation services to log into the ELINK parent transportation portal.

1. Setting your internet browser to your preferred language will allow you to view the OCPS Parent Portal in other languages.

1. Please complete the online registration and contact OCPS Transportation, which will be able to connect you with your student's school’s router.

1. When filling out the School Bus Registration Form, select B for both AM and PM, even if your student may ride only AM or PM on occasion. This will count as a seat for your student.

1. Yes, all students must register for transportation. The school staffing specialist will also follow up with a member of our routing team to ensure that any transportation services are provided in accordance with your student's IEP.

1. Transportation information is received nightly from Skyward, the District student information system. To update, change or edit your student’s information, please get in touch with your school with the updated information. Transportation will receive the new information within 24-48 hours, and the School Bus Transportation Form will also be updated.

1. Yes, all students must register for transportation. Our routing team will work with the Homeless Education Department to ensure transportation is provided in accordance with the McKinney-Vento Act.
2. For assistant with MVP concerns, please contact OCPS Homeless Education, McKinney-Vento Program, at 407-317-3485.

1. Yes, both parents can fill out the School Bus Registration Form.
2. The main (home) address registered with the school in Skyward will be the default address, where the student will be routed Monday through Friday.
3. c. The second address will be routed as Space Available ridership. The school must verify the second address and enter it into Skyward for verification purposes.

1. Routing Specialists work to fill each bus as near to its capacity as possible, but sometimes, extra seats are available. Suppose a student is ineligible for transportation service but wishes to board a bus with unused seating capacity. In that case, they may do so at the last regular scheduled stop prior to the two-mile limit. We cannot stop at the home address, nor can the student board in the middle of the route. This service becomes available after the first four weeks of the new school year, as routes and student loads constantly change during this time frame.

    

   Please Note:

    

   • If a student needs to ride a different bus or has a split custody situation, the same would apply.
   • This service is unreliable because eligible students may fill the unused seats as the year progresses.
   • If more ineligible students wish to ride the bus than seats are available, then NONE are allowed to ride so as not to create a neighborhood controversy about who received a ride and who did not.

    

2. To register for Space Available ridership, please email the request to [email protected]

1. Currently, the OCPS Parent Portal is the only way to register for OCPS transportation and complete the School Bus Registration Form.
2. For assistance, please contact your school’s office staff or OCPS Transportation at [email protected] or 407-317-3800, and our team will be happy to help.

https://www.ocps.net/departments/transportation_services/student_ridership_information

Yes, the transportation team should have delivered all cards to their schools at this point, and schools should have them in hand.

Each school may want to handle them a little differently, but they should be:

1. Going through them to see what student cards they have
2. Verifying that the students still
   1. Attend their school
   2. Attend OCPS
      1. If no longer at OCPS, cards can be sent back to Transportation or picked up by the area manager and sent back to Adam.
   3. If not attending their school
      1. Reaching out to us and letting us know they have cards for another school
      2. They can also send the cards directly to the school the student attends
3. If they are missing cards;
   1. Send the Bulk Student ID Request to Adam with the student's First and Last name and ID number to be printed
4. Handing cards out to students
   1. Meet the teacher days
   2. First weeks of school

 

We are working to print them as they come to us and send them back to the schools. The first couple of weeks will be spent printing cards and getting them out to schools. This does not mean that students cannot ride the bus. Drivers will still be able to load and unload the students manually.

If they have them, they need to use them. In August, we will print new cards and get them out to schools and students. By the end of August and the start of September, all bus riders should have their cards and all routes fully using them. In September, our bus operators will start referring any student not using their card to the school administration.

They will need to see their school’s main office and will complete a request on the OCPS transportation intranet page for a new card on behalf of the student.

Yes, they only need to fill it out once for an academic year, but they still need to do that. This data, in addition to other data, will be used later to remove students from routes.